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v2026.7.15
  1. Home
  2. Getting Started With VBO
  3. Suggested videos and articles

Suggested videos and articles

Here are some suggested videos and articles. These are great for when an organization has a new employee that needs to be brought up to speed with using VBO Tickets - or to refresh your knowledge on using the system.

EVENT SET UP:

How to set up a General Admission pricing template

How to create price groups for assigned seating events

How to create assigned seating pricing templates using price groups

How to create an event

How to add event dates

How to copy events

How to add event graphics

How to set up reminder and thank you emails

How to set up merchandise

BOX OFFICE:

Selling tickets in the box office

How to refund an item

How to exchange tickets

How to set up and use HOLDS

How to use the will call list / report

How to batch print tickets

Blocking Seats Off / Marking Seats as Sold

DISCOUNTS:

Discount Codes

REPORTS:

Top 9 reports used in VBO Tickets

How to use the will call list / report

Custom Sales Report

Custom Patron Report

How to get a report showing patron contact info with Name, Email, and Address

OTHER QUESTIONS:

How to create new users

How to receive alerts and notifications

How to add ads to e-tickets and order confirmations

How to set up global user questions (Survey Questions)

How to update the credit card on file for invoices billed from VBO Tickets.

How to email patrons coming to an event or specific event date

Boca Printing Help

On this page
Suggested videos and articlesEVENT SET UP:BOX OFFICE:DISCOUNTS:REPORTS:OTHER QUESTIONS: