Printers, Scanners, and Credit Card Units

Credit Card Readers:

VBO Tickets supports integrated credit card machines through the following payment gateways:

  • 360 Payments

  • Stripe Connect

  • Bluefin

To ensure compatibility, please contact your VBO account representative to discuss supported devices. Each payment gateway integrates with specific hardware.

Ticket Scanning:

Free Mobile App

The Mobile Event Manager 2.0 app can be used on iPods, smartphones, and tablets. You can scan tickets directly using the device’s built-in camera.

USB Laser Scanner (Wired or Wireless)

For small venues where the box office and check-in happen at the same location, you can use a USB 2D QR code scanner connected to a computer.

  • Plug in the scanner

  • Open VBO's box office interface

  • Select the scanning option

Example wireless USB 2D QR scanner: Click Here

This method is not recommended for medium-sized or larger venues with multiple points of entry.

Handheld Scanner

If you have higher volume admissions or need greater mobility, consider investing in handheld scanning devices.

Compatible hardware includes:

  • Chainway C66 Scanner (Important - Select “2D Barcode Scanner” in Chainway options when purchasing)

  • Linea Pro 7 Scanner (Apple devices with iOS version 12 or later required)

  • Opticon H27

View Full List of Supported Scanners »

The Mobile Event Manager 2.0 app supports scanning via keyboard emulation. If your device uses keyboard emulation, we recommend performing a test scan for compatibility.

Optional for Zebra Scanners:

Some customers have configured Zebra devices by importing a custom DataWedge profile.

  • Download sample profile: dwprofile_vbo.db

View Full List of Supported Scanners »

Printers

Standard Printer Options

  • Laser Printer – Any household laser printer will work

  • Boca Lemur Printer – Ideal for medium to large-volume promoters

  • Epson TM-T88V Receipt Printer – Compatible with Mac or PC

  • Star TSP654ii Receipt Printer (#39481870) – AirPrint capable

Ticket Stock for Boca Printers

Mobile Printing (Use Case: Limited or Remote Setups)

While possible, mobile printing is not recommended as the primary method due to slower speeds and limited compatibility. It is best suited for remote events (e.g., festivals) where a full box office setup isn’t available.

For iOS Devices (Apple)

  • Use an AirPrint-capable printer - (e.g., Samsung Xpress M2830 – requires the HP Samsung Mobile app)

  • Follow the setup instructions provided with your AirPrint printer

For Android Devices

  • Use the Star Micronics SM-S220 Bluetooth receipt printer (portable option for Android-based devices)

Cross-Compatible Option

  • Star TSP654ii Receipt Printer (#39481870) – AirPrint-ready

    Click Here

AirPrint printers work only with iOS (Apple) devices.